Claudia is a PhD candidate at the Department of Industrial Economics and Management (INDEK) in the European Doctorate in Industrial Management program, mostly based at the Royal Institute of Technology and Universidad Politécnica de Madrid.
Her research focuses on leadership, emancipation, and organizational tensions in the “new world of work” created by new ways of working and collaborative spaces. She is a member of the HR and OB divisions at the Academy of Management, and part of the European Group on Organizational Studies.
Claudia earned her first PhD in 2019 at Universidad Politécnica de Madrid, with a thesis on organization: “A Brave New Workplace: Disclosing the smart and the dark sides of the alternative office spaces”, which received the cum laude mention. She also holds a Master of Science degree with honors in Management Engineering from the University of Rome Tor Vergata, Italy. Before starting her PhD education, she worked as a research analyst for the Observatories on Digital Innovation of the School of Management of Politecnico di Milano. Besides academia, Claudia has worked for three years as a consultant to mainly ICT companies on improving their offering, market positioning, operations, and channel effectiveness.
Articles in Peer-Reviewed Journals:
Manca, C., Grijalvo, M., Palacios, M., & Kaulio, M. (2018) “Collaborative workplaces for innovation in service companies: barriers and enablers for supporting new ways of working”. Service Business, Volume 12, Issue 3, pp 525–550.
Proceedings of International Scientific Conferences:
Manca, C., Falkman, L., Kaulio, M., & Grijalvo, M. (2019) “Setting the scene of the Brave New Workplace: What is left for managers?”. Academy of Management Proceedings 2019(1):18090 DOI: 10.5465/AMBPP.2019.18090abstract
Manca, C. “Crafting the collaborative workplace: Space for action in between tensions” 35th EGOS Colloquium. Edinburgh, United Kingdom. 1 – 6 July 2019
Manca, C., Falkman, L., Kaulio, M. “Leading the transition towards activity-based working: What is left for managers?” 34th EGOS Colloquium. Tallinn, Estonia. 5 – 7 July 2018
Manca, C., Kaulio, M., Grijalvo, M., & Palacios, M. “Leading in the blended workplace: Exploring tensions and effective managerial approaches”. Strategic Management Society Special Conference. Milan, Italy. 30 March – 1 April 2017
Manca, C., Gastaldi, L., Corso, M., Kaulio, M. “Employee satisfaction in contemporary work: a study on leadership behaviors”, 16th International CINet Conference. Stockholm, Sweden. 13-15 September 2015
freedom, collaboration and emancipation in collaborative spaces. Claudia has recently developed and performed conceptual and empirical studies to explore the subjective interpretations of collaborative office models, and how these relate to spatial and work practice. Theoretically, these studies belong to the fields of sociology of space and management, and drew upon space production and paradox theories. Claudia is also involved in the application for research grants to explore management analytics to sustain organizational flow.